At Inflate Works we take great pride in our crew and invest considerable time in training them. All crew undergo detailed, specialised training on not only the structures we work with but the expectations of our clients and the demanding environment that is the event industry. We understand our clients needs and we ensure our crew do too.
All projects are handled by a dedicated project manager who will work closely with the client through planning/design, logistics and install/de rig.
Our install crews are all headed up by an experienced and qualified ‘Technical Crew Chief’ who will lead the project on site. On some large or more complex installs, the ‘Project Manager’ may also to be on site to lead the crew. Our Crew Chiefs are highly trained, not only in event structures, but associated skills such as fork lift and telehandler driving. We spend extra time with our crew chiefs to establish a great depth of knowledge which proves invaluable when on site, especially when then unexpected nature of events throws a curve ball.
IW also spend time ensuring that all crew are perfectly drilled in the importance of site working and the safety aspects that are present on installs and de rigs. At IW we take Health and Safety seriously, all crew undergo a full induction and we pride ourselves in our ongoing H&S development.
As a part of our ongoing training, we ask clients for feedback on all staff that have been involved throughout the project and use this feedback to improve our training and ultimately our client service.
We also offer comprehensive training and back up for clients who have purchased structures from Inflate. This can be through training days at a clients premises or onsite training working with a client’s own crew. If you feel you would like the back up of one of our experts, IW can supply a technician to be onsite for your first install, or as many installs as you need. IW can also offer full technical support packages, so you are fully confident if you are planning on installing and maintaining the structures yourself.